![]() Next, follow the steps below to back up your chats:ġ. It's being used in an area with a strong network connection.There is enough free space in Google Drive.Transferring your chat history to a new device running the same OSįirst, check your old device to make sure that: Your chats will be backed up automatically when you stop using your device and its screen has turned off. ![]() Note: If you can't use a Wi-Fi connection, you can still back up your chats with Use mobile data selected. Tap Back up how often and turn Enable auto-backup ON. Note: If you don't see Back up now or Back up to Google Drive, you need to set a backup PIN, so tap Create backup PIN to back up chat history.Ģ. Tap Back up now or Back up to Google Drive. From the Home tab, tap Settings > Back up and restore chat history under Backup and transfer.Ģ. There are two methods available for backing up your chats to Google Drive.ġ. Note: For details on how to turn on Background App Refresh, see this link.
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